||| FROM ALEX MACLEOD |||
According to Washington State Ferries, fewer than half of all ferry sailings in the San Juans through July have departed on time. The exact number is 44.1%.
Late sailings have become so standard that the measure WSF uses to determine “late” — leaving the dock more than 10 minutes behind the posted departure — we have come to consider something of a miracle. We’re much more used to sailings being 30 to 90 minutes late, sometimes longer.
Meanwhile, while most boats are late, about 5% — or more than 300 — San Juans sailings this summer (June 1 through Aug. 28) were cancelled due to mechanical problems or insufficient crew. These numbers aren’t counted by WSF as “late.” They just never happened.
For some perspective, the cancelled sailings this summer are just shy of three times the number last summer and more than seven times the number in the summer of 2020 (when there was much less service overall, and much less traffic because of the onset of the pandemic).
By any measure, the problems now — on-time service and flat-out cancellations — have gotten significantly worse. Because San Juan County is almost completely dependent on ferry service, to and from the mainland as well as among the islands, the impacts are far more widespread and severe than any other part of WSF’s system.
Yet despite its own data, WSF has done nothing to address these growing problems and our County Council continues to pretend they either don’t exist or that they are powerless to do anything about them.
WSF has a whole boatload of problems, from staffing shortages (exacerbated by covid), old and too few ferries, deferred maintenance and, naturally enough, steadily declining performance. In addition, management did nothing to prepare for a high number of known or expected retirements, especially among mates and skippers, and still can’t fill deck positions
crucial to meeting Coast Guard requirements and getting those people in the pipeline to become future mates and skippers.
This decline the result of at least 20 years of bad management, the legislature’s stripping away of much of WSF’s budget when it eliminated the motor-vehicle-excise tax and, for the past nine years, by the lack of concern and attention of Gov. Jay Inslee, who is responsible for the transportation department and WSF.
Over those 20 years, the county council has sat on its hands, avoiding the subject central to island business, life and education as it it were none of its business. Despite the county’s longtime, circumspect Ferry Advisory Committee chair saying the situation is bad and only going to get worse, the council has kept its silence, afraid, it seems, to engage either with its constituents or WSF.
The problem of the continuing uncertainty of service — especially cancellations of the 63-year-old inter-island boat — as fall and winter approach, is having school kids from Lopez, Orcas and Shaw who travel to and from Friday Harbor for their education either being unable to get to school or, worse, home after school. That’s on top of everyone who wants or need to go to another island for work, to shop or for medical appointments.
There are rather simple solutions to that risk: for WSF to assign a more reliable ferry to inter-island service and/or establish an alert system that immediately converts mainline service to all-stops whenever inter-island service is interrupted. But history shows WSF won’t do anything unless push comes to shove, and the only ones who can shove with any force from San Juan County are the council members.
So, council, it’s past time to step up, Or would you rather wait until it is too late?
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I couldn’t agree more with this piece. It is unbelievable to me that in this day and age so little concern is shown over the drastic shape of WSF and its non-service to the San Juans. I guess I will have to start writing letters to the Governor to alert him to this issue. As for the County Council?? Good luck getting them to do anything.
I was told that one of the main reasons the sale of Rosario Resort recently fell through was because each time the potential buyers visited the island — approximately a half-dozen times over the last year or so — there was a problem with the ferries.
Alex thank you for putting it right out there what we have gone through this year in trying to get off island. I only hope and pray that the County Council finally makes a stand on our behalf to get better service from WSF.
I agree with Alex. We need management at WSF who takes action to preserve and protect the ferry service in the San Juan’s and especially the inter-island ferry service. It is the people who make up WSF Management that make the choices every day that affect the service here, and the numbers Alex confirms that those choices have led to awful service. Excuses and explanations don’t solve the problems. And, I don’t see anything improving until we change the people steering the ship.
I agree with Alex’s analysis but think he is a bit too harsh on County Council members From what I have heard and seen, both Rick Hughes and Jamie Stephens were doing what they could in Olympia to try to resolve this problem years ago. But their influence was and is limited, and there is only so much they can do behind the scenes. It’s probably time to go public with the problem, preferably in the pages of the Seattle Times. The Guv probably doesn’t read the Orcasonian, but I’m told he reads the Times diligently — particularly the editorial and opinions pages.
Thanks for your comment, Michael, but what I am asking is for the council to give up on its so-far futile “behind the scenes” efforts and go out front, publicly and aggressively. There are ways to address the service issues in the short term if only the council wIll take action.
The time has come for the San Juan County Council to not only begin making noise at the State level with WSF, but to also begin planning for the inevitable point at which WSF will not be able to meet the functional needs of county residents. As we have seen on multiple occasions over the past year, commerce, healthcare and other essential services are held hostage to the defunct services which the State is currently providing for us. We need local leadership to step up their game in working to create the necessary and redundant systems required by out County residents. Anyone who believes that WSF can keep the current house of cards propped up for the next 5-10 years is living with their head in the sand. The Tillikum should be cashing in on her Social Security soon and there’s no one waiting to take her job.
Years ago, Alex and I served on the FAC together, and I suggest that we were very effective addressing the issues of ferry service.
Though I do not travel much now, I support an aggressive involvement by the FAC to solve these problems.
Perhaps the Council needs to appoint new FAC
members or ask the old warhorses to reengage.
I would ask who are the current members of the
Committee.
The “on time” measure, while showing the deterioration in service, no longer truly reflects it and the associated suffering. A far better measure would be the delta in minutes between schedule and actual, alongside % of cancellations. It will also give us some picture of the actual vs. fictitious schedule. Considering that reservations still need to line up 30 min. ahead of the fictitious schedule, that data will give us a better, richer way to communicate our discomfort. I wonder if WSF has this raw data.
Contact these people:
Roger Millar – WSDOT CEO Secretary of Transportation
Patty Rubstello – Assistant Secretary WSF
And why is there no staff? Could it be partly vaccine mandates and partly lack of affordable housing in the entire Western Wa corridor, along with abominable increases in market value and rental prices. I think we have to factor these things in as well. If you lose a captain, they are a lot harder to replace than a crew member – so there’s that too.
Mechanical failure… it would be interesting to study how the newer “computerized” boats fare, compared with the simpler older design boats that get “retired” to make way for technological takeover of… everything. Not sure it’s a good idea. In fact, I strongly feel it’s not..