— from Suzanne Olson of OPALCO —
Since 1994, OPALCO has been accepting CenturyLink payments in its office locations and in drop boxes throughout the County as a service to the Co-op membership. CenturyLink has informed OPALCO that this type of bill collection program is no longer cost-effective for their company. The last day that OPALCO and the county drop boxes that OPALCO maintains can accept CenturyLink payments will be Thursday, June 15th. CenturyLink customers should contact the phone company directly for other payment options. OPALCO will attempt to return any CenturyLink bills mistakenly deposited in drop box locations to the customer.
OPALCO members can continue to pay their power bills in the Eastsound and Friday Harbor offices and also at the following locations:
Orcas Island: Rainbow Services and Islanders Bank (drop box)
Lopez Island: Lopez Pharmacy
San Juan Island: Islanders Bank (drop box)
For the latest information about OPALCO, go to: www.opalco.com; sign up for our email newsletter (https://www.opalco.com/about/email-signup/); and follow us on Facebook (Orcas Power & Light Cooperative) and Twitter (@orcaspower). OPALCO is our member-owned cooperative, powering more than 11,200 members on 20 islands in San Juan County since 1937.
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Rainbow Services is no longer accepting Century Link bills, due to the high charges that Century Link is trying to charge Rainbow Services for doing this public service for us. Don’t know about the other locations, but I’d imagine they are quitting too.
Call Century Link and let them know your displeasure about extra charges on small businesses trying to do this service for us in an isolated place – not that it will matter to Century Link.