||| FROM SURVIVING TOMORROW |||
Dear founders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, board members Angela Ahrendts, Ken Chenault, Belinda Johnson, Jeff Jordan, Alfred Lin, and Ann Mather, and all investors, hosts, and guests;
I write to you today in the hope that you will radically re-structure your company before it starts a class war in which you will almost certainly lose the lion’s share of your wealth, your moral conscience, your place in history as innovators instead of oppressors, and you and your family’s physical safety.
Brian, Joe, Nathan; you started Airbnb with the best of intentions. You couldn’t afford to make rent on your San Francisco apartment, so you bought some air mattresses and served breakfast to your guests. Brilliant.
But things have changed since then. Now you control an $80 billion company that has devoured millions of housing units, evicted countless families, and turned their homes into full-time clerkless hotels, with a promise in your IPO documents to fight democracies in court for as long as you can afford to do so.
To be clear, renting out spare rooms, attics, basements, and backyards in owner-occupied properties isn’t the problem. It’s when an investor outbids a family for a second property and turns it into a full-time Airbnb. Or worse, when a holiday rental company does so. Or worse, when a highly-leveraged hedge fund buys a swath of holiday rental companies. Or worse, when a sovereign wealth fund buys a portfolio of hedge funds. It’s why the average house will cost $10+ million within 50 years.
Picture the future and do the math. Your company’s mandate is to grow exponentially forever. If new housing construction doesn’t keep up — and it hasn’t for more than a decade — it’s mathematically impossible that your company won’t take hundreds of millions of houses away from real families in the decades ahead. Do you think this will end well for you?
As it stands, you have set your company on a path that can only lead to ruin — for millions of houseless families, and eventually, your leadership team and your investors.
But it doesn’t have to be this way.
Start with transparency
As far as we’re aware, only 8% of Airbnb hosts are renting a room in a single house, and that number is falling fast. How many million houses has Airbnb taken off the market so far, and how many more are being stolen each month?
It’s only fair that the commons knows what we’re up against. If you want to build real public trust, your company needs to allow independent auditors to track how many of your hosts are actually owners who rent rooms in houses they occupy full-time, versus how many investors have taken a housing unit off the market and turned it into an unregulated clerkless hotel.
Ensure all your hosts are owner-occupiers only
You must revert to your original model. When an owner occupies a house, they take care of it. They know their neighbors. They keep the noise down. They shop locally. They keep the local schools open by sending their kids. They set down roots.
Absentee landlords kill communities. They don’t have roots. They don’t care about noise or safety or cleanliness. They don’t care about schools. They don’t care about neighbors. All they care about is extracting wealth.
Worst of all, the huge proliferation of holiday investors is skyrocketing house prices beyond all affordable values. This means that the real societal contributors — productive workers — have to relocate to less desirable locations further away from their places of work. This is already robbing millions of people of billions of hours of life due to extra commuting, and the environmental toll of all that pollution is yours to bear.
All of this could be ameliorated by ensuring that every single one of your hosts is only renting out space in a housing unit that they own and live in full-time.
Limit the number of rental nights to 14/year
Obviously, high year-round commercial availability removes a house from the residential market. The average American gets two weeks of vacation per year. As such, it seems reasonable to limit the number of rental nights to the number of vacation days of the average owner-occupier. Many cities have already started to put such a limit in place, but if your company truly cares about the commons, you’ll pre-empt them all by ensuring your hosts are good citizens first, and hosts seconds.
In a word, there must be no more full-time Airbnbs in residential homes.
Stop suing democracies
I realize that part of your business plan includes building a war chest to fight 100,000+ cities in court. But is this really how you want to make your money? By fighting democracy? How will your children and grandchildren look at you when they learn the truth of your actions? Is this how you want history to remember you?
Airbnb’s fight-the-public-forever model is going to cost you a ton of money, and it’s going to cost the commons even more. But do you expect us to just roll over and die? When millions of us don’t have a place to live, what will you expect us to do instead?
Stop bribing Congress
Let’s face it, the rest of the world calls corporate lobbying what it actually is: bribing. Why do you have 13 lobbying firms in Congress? Why did you hire a PR firm to meet with Scottish delegates on 28 occasions? Why did you fund more than 400 fake grassroots organizations?
Instead of bribing corporate-captured puppet politicians to make laws that oppress the commons, why not build a company that doesn’t require the overthrow of democracy instead?
Start building clerkless hotels
Clearly, there is a huge market for your business.
- People don’t love the hassle of hotel check-ins and check-outs.
- They like paying online.
- They like having kitchens.
- They like having unique and interesting spaces.
If you build it, they will come.
Seriously — as more people start to travel regularly, there’s likely a market for more than a billion Airbnb hotel units globally. Airbnb could earn (actually earn) a real profit by revolutionizing the hotel industry.
You’ve been bleeding investor cash for nearly a decade, so why not make a profit for a change?
Start an Airbnbank
Now, of course, the sheer brilliance of extraction economy companies is that you take a massive cut of the profits without shouldering any of the risks and costs, shunting all those pesky expenses onto the backs of your army of hosts.
So why not continue to pass the buck by giving your hosts an opportunity to invest in full-time commercially-zoned vacation space?
Start a bank, give hosts mortgages, and allow them to buy units in Airbnb towers in properly zoned commercial areas. This would allow hosts to skim passive profits off tourists, allow you to make your hefty Airbnb fee, and earn interest like a fat cat Wall Street banker.
You could also control maintenance and cleaning and security on these buildings, extracting further fees from your hosts. You could also rent ground-level space to restaurants, fitness centers, food shops, pubs, barbershops, and spas. Heck, you could even save a few floors for office share space and destroy WeWork for good. Best of all, you’d never have to take another residential unit away from a family ever again.
Because even one house taken off the residential market to be used as a holiday house is one too many.
Like it or not, your company is now the tip of the spear in a movement that is rapidly commodifying global residential real estate. You’re leading the charge in turning a human necessity into a tradeable commodity. Access to affordable shelter is a universal human right, and you’re devastating real people.
READ FULL ARTICLE: https://survivingtomorrow.org/an-open-letter-to-airbnb-8b1b58b4ad33
**If you are reading theOrcasonian for free, thank your fellow islanders. If you would like to support theOrcasonian CLICK HERE to set your modestly-priced, voluntary subscription. Otherwise, no worries; we’re happy to share with you.**
Thank you, Orcasonian, for posting this excellent summary and heartfelt plea!
Wow – that’s one hell of an argument!! I sure hope they read it – maybe even give it a great deal of thought – maybe even go for it!
Sorry to see the Orcasonian reprinting an article with a headline that incites/threatens violence. But, we went about 2 weeks without VR bashing so it’s time to stoke the fire again and get everyone hating again. We all know that bad news is what sells…
These authors clearly believe they know more about how to run a company like AirBNB better than the current management. So, since they have all of the solutions, it’s a wonder they haven’t opened up a competing business to put Air BNB out of business. Competition is still a good thing in our world. I humbly point out to these authors that real estate has always been a for profit industry and I have never a met a home owner who didn’t see their home as an investment or didn’t hope to turn a profit on it.
I expect the flame throwing to be aimed at me but I’ve prepared myself to be castigated for not being so hateful.
Money changes people… and not for the good. You sometimes see it in others around you. I was pleased to hear the Planning Commission unanimously recommend caps for vacation rentals at about half the number that the county was considering. Thank you.
The author makes an excellent point that I’ve heard serious islanders making — that there is a huge difference between hosting guests in one’s home (or on their property) and absentee renters. In fact, it’s a chasm. The former is a valid residential use of one’s home, while the latter is a commercial use that should not be permitted in areas zoned for residential use. It’s that simple.
“Airbnb’s fight-the-public-forever model is going to cost you a ton of money, and it’s going to cost the commons even more. But do you expect us to just roll over and die? When millions of us don’t have a place to live, what will you expect us to do instead?”
This article is powerful, convincing, if not a little threatening. Maybe that’s what it takes.
Activism that lacks an element of threat is just theater.
This argument is invalid on many points. First, it days that competition from investors is squeezing our the consumer and that Airbnb is responsible for the demise of consumer protection and rights. Newsflash!: investors have been screwing the public for years through the slow lane wealth building strategies. Airbnb is the least of our problems. Master manipulation by big, nefarious corporations is.
If someone can’t afford to bid $20k more for the home they want then they shouldn’t be buying a home. This is supply and demand and how markets work. Don’t like it? Then join the Airbnb crowd and cash in on it.
Yeesh. Lose the victim mentality. It’s unhealthy.
I appreciate their sharing this article, as there are many of us that are having difficulties with short term marketplace (STR) platforms. Years ago, I had made the decision not to use on line platforms such as facebook. What I would appreciate is a platform on the STR websites for simple everyday people to respond to what they are experiencing in their neighborhoods without actually renting a property. If there is such a place, I would appreciate knowing how to access the site.
This is not a comment in the content of the article but on the headline. In these deeply conflicted times where our social norms have degenerated into a free for all on almost any topic imaginable, this headline seems like irresponsible journalism. It is giving tacit, if not explicit approval and encouragement for islander to fight islander about this sensitive topic. What happened to civil discourse? The world is exploding around us, literally and figuratively. Don’t add to the madness with inflammatory and extremist headlines.
The only way I could afford my home and the taxes on it and the costs to maintain it, is to rent out a space to others. If I rented out that space full-time, with the eviction moratorium and other anti-housing provider laws, I would have lost my home last year if my tenant had stopped paying rent. At lease with Airbnb and VRBO, if I keep the time under 14 days, I can sue them for trespassing if they refuse to pay. If I had a full-time tenant there who took advantage of the moratorium, I would have already lost my home.
Please stop rabble-rousing and mind your own business and stop trying to tell others how to use their property. I’ve worked hard my entire life to live on the island. Let me live out my life here and I’ll let you live yours.
Hey Gene, it would seem your narrative has some holes in it…
“Gene Degeberg says
July 31, 2021 at 2:32 pm
I live on Beacon Hill and all around me, in my neighborhood are large for five and six bedroom homes with 10 or 15 people living in them and I think most of them share a bedroom. They all live together and pool their money and none of them pay $1000 a month I assure you! It’s probably closer to $300-400 a month. All around the world, people share living quarters they don’t expect to get their own free apartment handed to them. If you don’t have friends or family that you can partner up with or live with, perhaps you’ve made some poor decisions in your life….”
I hosted on airbnb for 11+ years. Airbnb banned me over prejudiced guests who ganged up again me and tried to destroy my life for Asian Hate movement. I feel Airbnb had no intention to back me up as a host nor do they care about my relationship with them over the long term. Many times their case managers lied about having guests pay for damages. Ending up making me pay for damages guests had caused. Airbnb didnot practice what they preach on caring and building communicaties. They are banning hosts who tried to reach airbnb support who didnot reply during pandemic. With trouble making guests during pandemic, Asian host was bullied by Asian Hate movement, while customer support has a 2 hour wait on the phone. Putting it all on the host and not taking responsible for their own mistakes. I want to make my voice heard for them creating an unfair society that is disrespectful and ruthless.
Gene– you said, “Please stop rabble-rousing and mind your own business and stop trying to tell others how to use their property. I’ve worked hard my entire life to live on the island. Let me live out my life here and I’ll let you live yours.”
You’ve got it backwards. It is our business… get used to it. It’s land use, and the over-proliferation of vacation rentals is having long-term, negative impacts upon our island communities. The over-proliferation of vacation rentals has for years been a prime driver of market prices leading us to the problems of no affordable housing, and over-tourism that we’re experiencing today.
The irony (in your case) is that people don’t have a problem with on-site (legal) short-term renters like yourself. The Vacation Rental Working Group is actually promoting owner on-site Home Shares like you operate.
Having said that, it’s worth noting that other than OPAL housing and Homes for Islanders, Home Shares are about the only affordable housing that’s left throughout the islands. As such, it’s too bad that you can’t figure out how to provide long-term housing for someone who needs it, (perhaps for someone who’s already been displaced by vacation rentals).
You’ve obviously not been paying attention… since you already have your legal vacation rental the issue doesn’t affect you. It would behoove you to quit being a rabble rouser, and to catch up with the rest of us on the issue at hand.
Jared,
Have you looked at the stock market lately? Airbnb IS an example of “master manipulation by big, nefarious corporations.”
People, (like you perhaps), joining the Airbnb crowd and cashing in on it” IS the problem.
“Yeesh. Lose the victim mentality. It’s unhealthy.”
Get some help Jared… your comments are unhinged from reality.
I understand the frustration. As a person, not a company, that has vacation rental, i believer there needs to be regulation but this isn’t AirBnBs issue. They are literally just a connecting website. Every owner is independent. The regulation needs to come at the local level. For example, there could be a limit of how many vacation rentals there are in a particular neighborhood. Getting a license to operate could be like a liquor license. You need to wait for one to open up. Not only that they could regulate how many of a certain size, rate etc. And i most certainly think there should be some sort of inspection of properties. At the owners expense. I think these proposals in the article, having to be owner occupied with 14 day max etc should be exempt of regulation.
And i think it’s important to note that Airbnb would not exist without the people renting the properties. Why is there such a demand for this service? Maybe the Orcasinian can go after a more difficult and wealthy target. Why is a single room with a bed and a bathroom $350 per night at my local Marriot? Why is a room with one bed and NO bathroom $250 a night at a lodge in our national parks?
It sure is easy to blame the likes of AirBnB for the decline of civilization as we know it. But to do that is to not stand back and look at the bigger picture.
Tom, you said, “Why is there such a demand for this service? Maybe the Orcasinian can go after a more difficult and wealthy target.”
It’s like the old sage, “Create the infrastructure and the people will come.” In this sense short-term rental platforms have helped create the infrastructure (short-term rentals). Combine that with the MASSIVE amount of promotion that Airbnb, VRBO, Home-away and the other sites spend, an overpopulated world that’s ancy to get out and travel, and an increasing number of short-term vacation rentals, leading to more tourists… and voila! It’s not that difficult to understand. There could hardly be a more wealthy, and untouchable (“more difficult”) target than Airbnb… they’re tops in their field, and they’re now a billion dollar enterprise on Wall Street (I don’t get your logic).
You said, “It sure is easy to blame the likes of AirBnB for the decline of civilization as we know it. But to do that is to not stand back and look at the bigger picture.”
The Orcasonian posted this article at my request. Your posturing of blaming “AirBnB for the decline of civilization as we know it”, is off base. Sure, we can talk about the bigger picture… wars without end, climate change, a corrupt two-party political system, etc., etc., etc., (you’re welcome to post an article if you like), but over-tourism in the San Juans and the problems relative to that is the issue of the moment. In other words, when it comes to over-tourism in the San Juans… this IS the bigger picture.
All tourist lodging establishments IMO should be highly regulated… especially on an island.
Where do you live? Are vacation rentals an issue there?