Winter is over! What did you think? | Take the Winter Schedule Survey

Purpose of the Survey: To assess customer experience with the San Juan Island Winter Schedule.

Background: After nearly two years of collaboration between Washington State Ferries (WSF) staff and San Juan Islands communities, the winter and spring season sailing schedules for our route have been updated. The new winter schedule began on Dec. 29, 2024, with the updated spring schedule starting on Mar. 23, 2025.

Since the last major schedule update over a decade ago, the route has undergone significant changes, including ridership growth, vehicle reservations, and recent vessel and crew challenges. The new schedule includes adjusted island stops, revised sailing times, updated vehicle allotments (vehicle percentages for each island stop), and the introduction of weekend interisland service during winter. Additionally, crossing and dwell times (time vessels spend at terminals) have been made more realistic to improve on-time performance and provide greater certainty for customers.

Important Note: This survey is conducted by the San Juan County Ferry Advisory Committee and is intended for information purposes only. The results will be shared with Washington State Ferries.

Key Considerations:

• Have you experienced noticeable changes in sailing times, on-time performance, or availability?

• Do you find the new schedule aligns with your travel needs, including weekend interisland service?

• Are the adjusted island stops and revised vehicle allotments serving your community effectively?

• Your feedback helps the SJI Ferry Advisory Committee (FAC) work with WSF, so the schedules best meet the needs of both local communities and visitors.