From Brendan CowanDirector
San Juan County Department of Emergency Management

According to CenturyLink, an as yet unidentified equipment malfunction in Eastsound has cut off some, and possibly all landline and cell phone service to and from Orcas Island, including 911 access. At this time, all other islands are unaffected.

A CenturyLink technician is currently enroute to Orcas from Friday Harbor via airplane.

A SJC Amateur Radio network is in the process of being established between the Eastsound, Olga, and Deer Harbor Fire Stations and County Dispatch in Friday Harbor, and should be fully operational in no more than 30 minutes. Anyone needing 911 assistance should go to one of these locations, keeping in mind that the Eastsound Station is the best choice, depending on proximity and urgency.

UPDATE: 12 P.M.

Orcas Island Fire and Rescue is ready and available to respond any emergency incident.

At this time, they ask that all emergencies be first communicated via the routine 911 system. If 911 does not work, citizens should call the Eastsound Fire station at 360-376-2331. You may also contact OIFR by email at lindsays@orcasfire.org.

If no communications are available, citizens with emergencies should report to the following fire stations: 21-Eastsound, 23-Rosario, 25-Olga/Obstruction Pass, 22-West Sound, 24-Deer Harbor, 26-Orcas, 27- Doe Bay.

Any changes to the status of this situation will be communicated as soon as possible.

CenturyLink is currently working on fixing the problem.

UPDATE: 3 P.M.

from Orcas Fire and Rescue

Centurylink officials have confirmed that telephone service including 911 access is in serviceand working normally.In case of an emergency requiring the services of Orcas Island Fire and Rescue call 911 at any time and we will respond.

Many thanks to our local HAM radio operators, The Sounder, Orcas Issues, Centurylink, our volunteers, and others who worked with us through the outage.

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