Annual Filers: Get Ready For a New System

— from State Department of Revenue —

Small businesses that file their taxes once a year will use a new online system when filing their tax return, due Jan. 31.

The Washington State Department of Revenue is doing its part to help businesses get prepared. Revenue is offering a series of free training webinars to teach the basics of the new My DOR portal. Topics include how to set up your online tax account, file and pay your taxes, and print your reseller permit.

For the complete webinar schedule, visit www.dor.wa.gov/mydor. Webinars begin Thursday, Dec. 6.

Because January is the busiest time of year for Revenue’s customer assistance center, businesses that know they are done for the year are encouraged to file early. If a business had no activity for 2018, it must still file a tax return and report “no business.”

As the Jan. 31 deadline nears, wait times for help from Revenue’s tax specialists get increasingly longer.

Revenue offers several options to help businesses file their returns on time:

• Call and talk to Revenue’s tax specialists: 1-800-647-7706.
• Email tax questions.
• Use Revenue’s Live Chat service.
• Visit one of Revenue’s offices located across the state.

Callers can reach Revenue tax specialists between 8 a.m. and 5 p.m. on weekdays. Automated phone services are available 24 hours a day, seven days a week. Some tasks can be completed through the automated phone system, including filing a “no business” return, and requesting forms to be mailed.

The Department of Revenue is Washington state’s primary tax agency, nationally recognized for innovation and quality customer service. Revenue administers nearly 60 categories of taxes that help fund education, social services, health care, corrections, public safety, natural resource conservation and other important services counted on by Washington residents.